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DEN Support

MuBu Trouble shooting

If you’re having problems with the Mubu website and templates check the following common problems and solutions:

  1. Have you lost your project theme?
    The most common reason for this is that you’ve just created a new post and left it in the ‘uncategorized’ category. Simple open your last post and put it in your ‘general’ or other category and take the tick out of ‘uncategorised. You’ll find the categories on the right hand side.
  2. I can’t upload my image
    There is a 2mb file limit for uploading images. If your image is larger that this it will show a ‘timeout’ or similar error.
  3. My uploaded images arn’t showing up
    The Mubu website can handle the following image formats only.

    1. Jpg  (RGB colour format)
    2. Gif
    3. PngThe following formats will not work
    4. bmp
    5. Tiff
    6. Jpg (CMYK colour format)
    7. PDF
 

Comments

  •  

    Anna Griffiths July 13th, 2010 at 9:17 am

    Thank you Rob!

  •  

    Rob Yorke July 14th, 2010 at 10:22 am

    Can I upload a word document?

 

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